Frequently Asked Questions
Frequently Asked Questions
- What topics are on the DVD?
- What does the footage look like?
- How does Toothflix® work?
- What equipment do I need to play a Toothflix DVD?
- Are there any subscription fees or other costs?
- Can I play the DVD in a repeating loop?
- What if I want to use the DVD in three different treatment rooms? Do I need to buy three copies of the DVD?
- Can I put Toothflix segments on my web site or e-mail a Toothflix clip to a patient?
- Is Toothflix available in other languages?
- I live in a country outside the United States. Will Toothflix work on my DVD player?
- Can I return the DVD if I ’m not satisfied?
- What if I have a question about using Toothflix?
What topics are on the DVD?
There are 26 segments on the complete series DVD. The three topic-package DVDs have different groupings of those segments. For a list of segments and of the material covered in each one, see the Products and Pricing page.
What does the footage look like?
Toothflix footage is a mix of high-quality 3-D animation and in-office footage of dentists and patients, with additional narration. To see a clip of a representative segment, view the online Demo.
How does Toothflix work?
Toothflix works like a DVD, the kind used to watch movies. It can be played in a standard DVD player hooked up to a TV. Toothflix can also be played in a computer with DVD drive.
What equipment do I need to play a Toothflix DVD?
Either a DVD player and TV, or a computer with monitor (screen) and a DVD drive showing the DVD logo. Most recent computers come with DVD drives, as shown by the DVD logo on the door of the drive. For more technical information, see the Tech Guide page.
Are there any subscription fees or other costs?
No. After your one-time purchase, Toothflix is paid in full, granting you the right to play it in your practice on one workstation (or if you’ve purchased the Server Version, up to 10 workstations). If you need help using Toothflix, take a look at our Tech Guide. If that doesn’t do the trick, call the ADA at 1-800-947-4746.
Can I play the DVD in a repeating loop?
Yes, each Toothflix DVD has a Continuous Loop option which will replay all segments in the order they appear on the DVD, until you press stop. Also, the Complete Series has pre-programmed loops for each of the three topic packages: Dental Care for Kids, Reception Area, and Dental Procedures.
What if I want to use the DVD in three different treatment rooms? Do I need to buy three copies of the DVD?
To use Toothflix on more than one computer, the ADA offers the Complete Series Server Version. This can be used for up to 10 workstations. See Products and Pricing for details. The ADA also offers Toothflix for organizations and large-group practices; call 800-947-4746 for pricing.
Can I put Toothflix segments on my web site or e-mail a Toothflix clip to a patient?
Yes, but the DVD won’t let you do that—it is protected against copying and transfer. The ADA offers a separate product for using Toothflix on the web, PatientSmart. Click here to learn more about PatientSmart. The Toothflix 2.0 App for iOS also allows you to email videos to patients.
Is Toothflix available in other languages?
Toothflix is available in English and Spanish (though Dudley videos are currently in English only). If you’d like it to be available in another language as well, contact us to say you’d like us to consider offering this sometime in the future.
What if I have a question about using Toothflix?
Your best bet is to first visit the Tech Guide to see if the answer to your question is right there. If not, give us a call at 1-800-947-4746 to speak with a Member Service Advisor.