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ADA Contact Information

ADA.org is the Web site of the American Dental Association (“ADA”). The ADA respects the privacy of National Board Dental Hygiene Examination (NBDHE) candidates and other users of our Web site, ADA.org. This Privacy Policy addresses our use of information about you collected by virtue of your use of ADA.org in connection with the NBDHE, administered under the auspices of the Joint Commission on National Dental Examinations (JCNDE).  This Privacy Policy does not govern personal information collected by the ADA offline or on other ADA Web sites or Web site pages having separate privacy policies or not linking to this Privacy Policy.  The ADA is a non-profit company whose operations and data servers are located wholly within the United States. Any data you submit on the Site will be processed in accordance with this Privacy Policy and U.S. law, which may provide different protection from the laws of the country where you are located.  By providing information to us on ADA.org, you accept the terms of this Privacy Policy.

You may contact us about this Privacy Policy:

Via postal address:    ADA Department of Testing Services, 211 E. Chicago Avenue, Suite 600, Chicago, IL 60611-2637

Via e-mail :                 education@ada.org

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Information We May Collect About You

The information we collect via this area of ADA.org is used to process test applications, report test scores, and for research purposes related to the NBDHE.  The information may also be used to improve our services to you and the content of the Web site.

For each visitor to ADA.org, our Web server automatically recognizes only the user’s domain name, but not the e-mail address (where possible).  We collect the domain name and internet protocol (IP) address of visitors to ADA.org, aggregate information on what pages users access or visit, user-specific information on what pages users access or visit, and information volunteered by users.  We may use this information for the purpose of understanding Web site usage and improving Web site performance.

With respect to cookies: We use cookies for a number of purposes, including to administer ADA.org and to record session information, such as user-specific information on what pages users access or visit.  This information may be used to help us to learn more about site traffic patterns and to improve your experience on the Web site. 

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How We May Use Information We Collect

As part of the NBDHE program, we collect certain personal information to provide you with services related to the NBDHE and to engage in research for specific, defined purposes.  Such personal information may include names, identification numbers, contact information, and academic information.  The ADA may use your contact information to communicate with you regarding testing applications, your testing appointment or score report requests.   Personal information will also be provided to the NBDHE test administrator, Pearson VUE, for purposes of identification and admission to the NBDHE.  Pearson VUE is required to maintain the confidentiality of your personal information; please refer to  www.pearsonvue.com/nbdhe to view the Pearson VUE Privacy Policy.

Whenever the JCNDE conducts research using personally identifiable data, that research is reviewed by an institutional review board to ensure protection of your interests.  Results and information relating to such research include only summary or aggregate data reported in such a way that individuals cannot be identified.

Unless authorized by you and except as provided herein, we will not give or sell your e-mail address, contact information or other personal information to any third party.

The ADA reserves the right to use personal information in its databases to confirm your identity for test administration purposes or in relation to unauthorized use of ADA services, networks or intellectual property.  The ADA may provide your personal information to government agencies or others as necessary to comply with the law or in response to legal or administrative processes such as subpoenas. The ADA may also use your personal information to give notice to you in relation to any unauthorized use of ADA services, networks or intellectual property.  In addition, the ADA may release your personal information as permitted by law in the unlikely event ADA deems release necessary to protect the health and safety of its customers or others, or to legally protect ADA, its customers or service providers.

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Your Rights

To help us keep our promise to respect your privacy, it is important when you wish to exercise your rights that you contact us via any of the means listed in the first section of this Privacy Policy.

On request we provide site visitors with access to the contact information that we may maintain about them (e.g., name, address, phone number, e-mail address and identification numbers).

On request we also offer visitors the ability to update or correct inaccuracies in contact information or unique identifiers.

You may also contact us if you believe your information is being used for purposes other than those for which it was originally collected.

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More About Our Privacy Practices

With respect to other Web sites and servers: ADA.org contains links to other Web sites. We have no control over and take no responsibility for the privacy practices or content of those sites.

With respect to security: We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. When users choose to make payments via credit cards, we submit the information needed to obtain payment to the appropriate clearinghouses. We do not store or reuse this credit card information, unless you have given your authorization for us to do so.

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Changes, Comments and Questions

If our information practices change at some time in the future we will post the policy changes to ADA.org to notify you and allow you to opt out of new uses. The latest version of our Privacy Policy will always be available at ADA.org. If you are concerned about how your information may be used, please check back at ADA.org periodically.

We welcome your comments or questions about our Privacy Policy and privacy practices. If you feel that this site is not following its stated policy, please let us know.

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