You must apply for your test with the OAT Program and receive your electronic notification prior to scheduling your testing appointment with Prometric. Tests are administered year-round at Prometric Test Centers in the United States, its territories including Guam, Puerto Rico, the U.S. Virgin Islands, and Canada.
To increase the likelihood you will receive your first choice of date, time and location, you should schedule 60 to 90 days before the desired testing date. Please remember, you may schedule your test appointment with Prometric only upon receipt of your eligibility letter.
Rescheduling Testing Appointments
A candidate who wishes to reschedule his or her testing appointment must contact Prometric in advance of the testing appointment and pay a fee directly to Prometric. The fee schedule is as follows:
- $100 One to five business days prior to the testing appointment
- $60 Six to 30 business days prior to the testing appointment
- $25 31+ business days prior to the testing appointment
**Saturdays, Sundays, and holidays are NOT business days**
Appointments can be rescheduled by calling 800.688.5804 or through www.prometric.com. Leaving a message for a local test center is not sufficient; the local test center cannot schedule, reschedule, or cancel your appointment.
Canceling Testing Appointments
If you cancel your testing appointment and do not schedule another exam within six months, the cancelation will result in a complete forfeiture of your examination fee (examination fees are nonrefundable).