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ADA Business Resources endorses Cyracom for interpretive services

February 06, 2017 ADA Business Resources announced in February that it endorsed CyraCom as the interpretive services provider for ADA members.

The new endorsement provides members with phone and video interpretation, enabling dentists to better communicate with their patients who have limited English proficiency. It also helps members comply with laws such as Section 1557 of the Affordable Care Act and Title VI of the 1964 Civil Rights Act, according to ADA Business Resources.

"Over the past few months since Section 1557 was passed we heard from a great number of dentists that were anxious about finding a vetted solution that will enable them to remain compliant with federal regulation," said Deborah Doherty, managing director of ADA Business Resources.

Section 1557 of the Affordable Care Act prohibits discrimination on the basis of race, color, national origin, sex, age and disability in federally funded health care.

CyraCom has been operating since 1995 and services thousands of healthcare clients throughout the US, including many Fortune 500 healthcare providers – hospitals, systems, and insurers. CyraCom's employee interpreters work in an extensive network of large-scale interpreter contact centers: all HIPAA-compliant and located in the continental US.

"CyraCom has worked with us to offer premium rates to ADA members for interpretation services, with no start-up costs or minimum monthly fees," Ms. Doherty said. In addition, members will only pay for the services they end up using.

Through the endorsement, ADA members can access interpreters in hundreds of languages through phones, laptops or the CyraCom Interpretation app.

"We value partnering with organizations that take the quality of interpretation services seriously, and the ADA Business Resources team made every effort to ensure quality and value for their members, including test calls and site visits," said Todd Torman, CyraCom senior vice president of sales.

For more information on CyraCom, contact CyraCom at 1-844-737-0781 or email getstarted@cyracom.com.