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While placing some callers on hold is a reality in almost every dental practice, a message on-hold system is useful in communicating vital information to patients.

Bill Schroeder, vice president of InTouch Practice Communications, offers five tips for creating effective on-hold messages.

Learn more about the ADA and what it has to offer by watching a new video posted on ADA.org.

The ADA's preferred car rental providers—Alamo, Enterprise Rent-A-Car and National Car Rental—put members behind the wheel with savings and convenience.

Washington—Teeth cleanings and dental X-rays are safe for pregnant women, according to recommendations issued by The American College of Obstetricians and Gynecologists. OB-GYNs are being advised to perform routine oral health assessments at the first prenatal visit and encourage their patients to see a dentist during pregnancy, The College said in a July 26 statement. The statement can be found by visiting www.acog.org and clicking on the header "About ACOG," then  clicking on "News Room," then "News Releases," then the June 26 article "Dental X-Rays, Teeth Cleanings=Safe During Pregnancy."

Be ready for new Health Insurance Portability and Accountability Act rules that go into effect Sept. 23 with the updated ADA Complete HIPAA Compliance Kit (J598).

A one-stop resource is available for documenting dental procedures and understanding today’s complex coding system: The ADA’s CDT 2014/Dental Coding Made Simple Kit.

An intergovernmental and expert workgroup has updated guidelines to manage occupational exposure to the human immunodeficiency virus, placing emphasis on immediate treatment for health care workers regardless of risk of infection.

New Orleans—If you are looking for hands-on continuing education, it's not too late to register for a variety of workshops at the ADA Annual Session Oct. 31-Nov. 3.

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