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Wonderbox Technologies Collaborates with ADA on Plans to Create New, Comprehensive Dental Provider Credentialing Site

Joint project will reduce administrative burden by allowing payers to obtain complete credentials for dental providers through a single database and website

June 07, 2016

For media inquiries, please contact:

Christine Rudella
Director of Marketing
SKYGEN USA Family of Companies

Natalie Cammarata
Manager, Media Relations
American Dental Association

Wonderbox Technologies, LLC A Skygen USA Company 

MEQUON, Wisc. – As part of its ongoing effort to help reduce administrative burdens and lower costs for dental providers and payers, Wonderbox Technologies, an agile, innovative software firm that is part of the SKYGEN USA family of distinguished benefit solutions companies, today announced it is collaborating with the American Dental Association (ADA) to create a new, centralized dental provider credentialing database and website. 

When launched, the new technology, powered by the Wonderbox Technologies Enterprise System, will allow dentists to enter their credentials in a securely designed web portal on the ADA’s website and then have those credentials available to all payers. The advantage of the centralized web portal is that dentists will only need to enter their credentials one time. This process will replace the current method where dentists must respond individually to each payer request for this information, saving time and lowering costs by eliminating repetitive, non-profitable work. 

The ADA is providing the usage of the credentialing database as a free service to all members and non-member dentists. An additional cost for the verification service will be required of non-members. Payers will go to a separate ADA web portal to download the information as raw or verified files for a nominal fee. 

The first step for the dental provider credentialing database and website will be the launch of a pilot program in New Jersey, Nevada and Kansas in June. The full rollout is scheduled for later this summer. 

“Through conversations with our dentist members, the ADA determined that responding to multiple requests for the same credentialing information from different dental payers is a time-consuming and costly administrative burden that takes away from time spent on patient care,” said Kathleen O’Loughlin, D.M.D., M.P.H., executive director of the ADA. “Building a centralized, comprehensive database as we are executing solves that issue.” 

Dr. O’Loughlin added, “We chose to collaborate with Wonderbox Technologies on this project due to their deep understanding and involvement on both the provider and payer sides of the dental industry. The quality of their proven technology will deliver an outstanding user experience. They have been a tremendous, innovative partner in this process. We are excited about the credentialing database and believe it will solve an ongoing issue for our members.” 

Credential information will be kept in a securely designed data warehouse that interfaces with the ADA website. The data warehouse will be maintained by Wonderbox Technologies on behalf of the ADA, which will retain full ownership of the information. The data input form is fully comprehensive and will meet the requirements for the state in which each dentist practices. 

The portal will also save time and labor costs for payers by ensuring that the information they request is complete and available immediately.  Currently payers must send a request, wait for a response, check the information and go back to the dental office if any information is inaccurate or incomplete. 

Wonderbox Technologies is delivering the data warehouse, the web portals and ongoing support.

“No dentist gets into the profession with the desire to get bogged down in administrative paperwork,” said Craig Kasten, Board Chairman and Founder of SKYGEN USA. “I commend the ADA for recognizing the issue and taking action. Our whole business is focused on solving problems for providers and payers in all areas of healthcare, and with our long legacy of work in the dental industry we thought it was important that this solution be shared with everyone. We are proud to be contributing to this project, and look forward to continuing to collaborate with the ADA on additional initiatives.” 

Tweet this: .@WonderboxTech partners with @AmerDentalAssn to centralize #dental provider #credentialing. #dentalpayers

ADA Credentialing Service created in collaboration with:

About Wonderbox Technologies
Wonderbox Technologies, part of the SKYGEN USA family of companies specializing in benefit management solutions, is a distinguished, agile software company focused on building next-generation technology for the payer market. This technology enables healthcare payers to remain at the forefront of benefit management by using one of the world’s most innovative and flexible technology platforms to dramatically improve automation, achieve compliance and reduce the cost of delivering healthcare benefits. To learn more, visit

SKYGEN USA is a collection of benefit solutions companies that brings a distinguished mix of next-generation claims management and technology tools together for healthcare payers, delivery systems, managed care organizations and employer groups that enable them to drive process improvements and dramatically reduce the cost of delivering benefits. Business units under the SKYGEN USA brand include Wonderbox Technologies, Scion Dental, Vestica Healthcare, American Therapy Administrators, Ocular Benefits and Hylis Pharmacy Solutions. Payers may select the comprehensive solution or individual offerings to fit their needs. For more information, visit

About the American Dental Association
The not-for-profit ADA is the nation’s largest dental association, representing more than 161,000 dentist members. The premier source of oral health information, the ADA has advocated for the public’s health and promoted the art and science of dentistry since 1859. The ADA’s state-of-the-art research facilities develop and test dental products and materials that have advanced the practice of dentistry and made the patient experience more positive. The ADA Seal of Acceptance long has been a valuable and respected guide to consumer dental care products. The monthly The Journal of the American Dental Association (JADA) is the ADA’s flagship publication and the best-read scientific journal in dentistry. For more information about the ADA, visit For more information on oral health, including prevention, care and treatment of dental disease, visit the ADA’s consumer website