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ADA Catalog FAQ

  • Contact Us
  • Request a Catalog
  • How to Order
  • Purchase orders

Order Status, Shipping & Returns

  • How can I check my order status?
  • How much is shipping? Where do you ship?
  • Do you offer express shipping?
  • What shipping carriers do you use?
  • How can I return or exchange a product?
  • Does the ADA ship to P.O. Boxes?
  • How can I find out when my backordered item will ship?
  • When will I be charged for backordered items?

Pricing & Payment

  • Who qualifies for ADA Member prices?
  • Which payment methods do you accept?
  • Is there sales tax on my purchase?
  • Do you offer discounts for bulk orders?

E-books
Below are answers to the most common e-book questions. Our complete e-book FAQ is here.

  • How can I access my ADA e-book?
  • What are the technical requirements to access an e-book?
  • Is there a limit on the number of devices from which I can read my e-book?
  • Can I print my ADA e-book?

Mobile Apps
Follow these steps to order ADA mobile apps for individual use:

Licensing & Permissions

CDT Licensing & Permissions