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Revised guide helps practices create employee manuals

July 07, 2015
Cover of The ADA Practical Guide to Creating and Updating an Employee Policy Manual

A clear and complete office policy manual helps maintain an open and equitable practice culture where everyone feels welcome and valued.

The ADA Catalog has revised its best-selling book “The ADA Practical Guide to Creating and Updating an Employee Manual” to help dentists and dental practices avoid potential liability and staff problems.

The book has 99 sample policies, as well as numerous sample forms, checklists and job descriptions that can be customized to a dental practice’s needs. An included flash drive has policies and forms in Microsoft Word for quick and easy personalization.

The practical guide helps users:

  • Design and implement an employee policy manual, whether it is from scratch or a revision of their practice’s current manuals.
  • Navigate the hiring process, from writing the job description to placing a job ad to interviewing candidates. It covers what the employer can and cannot ask in an interview, offers sample questions specific to various jobs in dental offices, and shows how to make an offer or politely — and legally — reject a candidate.
  • Terminate an employee.
  • Conduct and document fair annual performance evaluations.
  • Use progressive discipline as a tool to document and correct undesirable employee behavior.

The book also offers information on compensation, benefits, electronic communication policies, personal appearance, dress codes, staff training, attendance, employee motivation and patient management.

To order “The ADA Practical Guide to Creating and Updating an Employee Manual” ($89.95 for ADA members; $134.95 retail), call 1-800-947-4746 or visit

Readers can save 15 percent off the book and all ADA Catalog products by using promo code 15114 by Sept. 18.