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Build a winning team through team building track at ADA 2018

March 12, 2018

By David Burger

ADA 2018 Annual MeetingAssembling and developing the right staff are integral components in creating a successful dental practice.

That is why the ADA is offering the Team Building Track, a select series of continuing education courses at ADA 2018 – America’s Dental Meeting in Honolulu Oct. 18-22. The ADA Council on Dental Practice is sponsoring the track, with the hope that both individual dentists and dental teams will register for the courses.

“In a dental office, business and clinical personnel are more likely to perform well when they work effectively as a team. The result of their combined effort is synergistic — it’s greater than the sum of each individual member’s work,” said Dr. Scott L. Theurer, a member of the Council on Dental Practice and the chair of the council’s practice management subcommittee. “Patients can sense the positive energy of the dental team’s relationships with each other and they feel well cared for when everyone on the team interacts with them in a consistent way. That positive feeling can reduce patients’ anxiety and boost their appreciation for the treatment provided.”

Photo of Dr. Scott L. Theurer
Dr. Theurer
Dr. Theurer continued: “Training together can be a very effective way for a dental practice to create and foster the team concept. Shared learning experiences, such as those available through the council’s team building track at ADA 2018, give dental office teams the chance to see and appreciate the value that each individual brings to the team.”

Course topics range from social media to infection control, and each one promotes ways that the dentist and the team can work together to achieve a winning workflow and atmosphere for the practice and its patients.

“The courses featured in the track were selected because each one delivers systems or ideas that everyone on the team can easily implement in their practices in all business models,” said Dr. Theurer. “The course topics are especially relevant to areas many practices want to grow, including efficiency, excellent customer service and practice growth through attracting new patients and higher retention of current patients.”

The courses are:

• Understanding Dental Benefits and Third-Party Payer Issues (5807), Oct. 18, 8:30-11:30 a.m., Drs. Christopher Bulnes and Steven Snyder, created in partnership with the ADA Council on Dental Benefit Programs.
• Dental Instrument Cleanliness: How Clean is Clean Enough? (5802), Oct. 18, noon-1 p.m., Dr. Jeffrey Platt, created in partnership with the ADA Council on Scientific Affairs.
• CDP Forum: Working in a Group Practice (6805), Oct. 19, 7-8:30 a.m., panel to be moderated by Dr. Craig Ratner.
• Communications, Coding and Collections (6115), Oct. 19, 7:30-10:30 a.m., Laci Phillips.
• Wealth Accumulation for Young Dentists (6309), Oct. 19, 12:30-2 p.m., Dr. Mark Kleive.
• High-Tech Dental Law and Social Media (7104), Oct. 20, 7-8:30 a.m., Arthur Curley, J.D.

Registration for ADA 2018 is open. To register or learn more, visit