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2013 DQA Conference


The DQA is pleased to offer a Compendium developed by speakers of the 2013 DQA Conference.

Final DQA 2013 Compendium (PDF)

In addition, online CE courses can be found at:


  1. Gain knowledge on the need for and the goals of measurement to support quality improvement.
  2. Examine emerging trends in quality, patient safety, and leadership across the dental care continuum.
  3. Review measurement techniques necessary to develop and implement quality improvement projects in dentistry.
  4. Develop strategies for successfully leading and influencing healthcare improvement through measurement in dentistry.

Speaker Presentations:

FRIDAY SESSION ONE: Defining Quality in Oral Healthcare

George Isham: The Importance and Imperativeness of Improving Healthcare Quality (PDF)

Paul Glassman: Oral Health Quality Improvement in the Era of Accountability (PDF)

Ron Hunt: Activities of the Dental Quality Alliance (PDF)

FRIDAY SESSION TWO: Patient Centered and Effective Care

Robert Weyant: Evidence-Based Dentistry: Defining Effective Care (PDF)

Rob Compton: Opportunities to Increase Prevention in Dentistry (PDF)

Chris Smiley: Importance of Patient-Centered Care (PDF)


David Gesko: Challenges and Promotion of Change: Becoming Ambassadors (PDF)

SATURDAY SESSION TWO: Equitable and Efficient Care

Jill Herndon: Understanding Disparities (PDF)

James Crall: Better Care at Lower Cost: The Sweet Spot (PDF)


Samantha Pearl: Transitions in Care: Bringing Patients Back Into the Office (PDF)

Denice Stewart & Elsbeth Kalenderian: Ensuring Patient Safety in Dentistry (PDF)


Funding for this conference was made possible (in part) by R13HS021842 from the Agency for Healthcare Research and Quality (AHRQ). The views expressed in written conference materials or publications and by speakers and moderators do not necessarily reflect the official policies of the Department of Health and Human Services; nor does mention of trade names, commercial practices, or organizations imply endorsement by the U.S. Government. The DQA wishes to thank United Concordia Dental for their contribution in sponsorship of this conference.