COVID-19 practice resources

Navigate the uncertainties of the pandemic with insights on employment law, patient and staff safety, finances and more.

A dentist and assistant treating a patient with face shields and disposible gowns on

Practice guidance

See what procedures should (or shouldn’t) change in our Return to Work Toolkit.
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A guide modeled after OSHA recommendations to help you conduct your own assessment.
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Dental offices are exempt from most OSHA temporary standards, but some provisions apply.
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CDC guidance on hot topics such as PPE, screening and more.
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ADA recommendations for equitable screening and treatment of your patients.
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The latest on state-level mandates and recommendations that affect dentistry.
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A guide to prioritizing dental emergencies during the pandemic.
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How the ADA Code of Ethics applies during the pandemic.
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COVID-19 testing and tracing

A complete guide to providing point-of-care COVID-19 tests for your patients.
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Guidance from the U.S. Office on Civil rights on sharing patient test results.
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Learn about different diagnostic tests authorized by the FDA.
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Steps to take when patients test positive for COVID-19 after a dental visit.
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What to do when staff members or those in their households test positive for COVID-19.
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Requiring employees to get tested for COVID-19 antibodies or antigens raises legal issues.
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How to respond when authorities ask for patient information about COVID-19.
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When you volunteer at a COVID-19 testing site, good-faith rules cover HIPAA exposures.
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Employee and staff issues

Why it’s still important for your dental team to get their flu shots.
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Clear agreements can help you support your staff in uncertain times.
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Security

Security threats that may affect you if you’re seeing patients via teleconference.
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How to spot scammers that target businesses in turbulent times.
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Patient communications

Communicating with patients’ spouses and others during COVID-19.
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 How to respond when patients choose not to wear masks.
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How to respond when patients say they can’t wear masks due to disability.
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Reasonable accommodations that comply with the Americans with Disabilities Act.
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Your COVID-19 procedures should comply with Americans with Disabilities Act rules.
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Health providers must still offer interpreter or translator services during COVID-19.
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Help patients understand when they should — or shouldn’t — make a dental appointment.
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Use this template to explain changes to your practice during COVID-19.
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Financial assistance

Answers to common questions about the HHS Provider Relief Fund.
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Learn about financial help available through the ADA Foundation.
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Get details on loans offered by the Small Business Administration.

Third-party payers and vendors

Be sure you’re using the right form from the Centers for Medicare & Medicaid Services.
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These blanket waivers offer health care access for patients in Medicare, Medicaid & CHIP.
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Guide to managing disputes with vendors and difficulties getting patient data.
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Know your obligations during COVID-19 and manage renewals smoothly.
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Understanding “force majeure” and other contractual obligations during COVID-19.
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