Solving Dental Insurance Issues

Find on-demand webinars, helpful articles, and downloadable guides for common dental insurance issues including assistance with provider contracts, dental benefits questions, Bento in-office plans, the ADA® credentialing service, and CDT resources.
Do you have a dental insurance question or concern? If so, the ADA Third Party Payer Concierge is here to help!
Third Party Payer Concierge™

Do you have a dental insurance question or concern? If so, the ADA Third Party Payer Concierge is here to help! This is a free service for ADA members. You can reach the Concierge from 8:30 a.m. to 5:00 p.m. Central Time Monday through Friday. Phone: 800-621-8099

Credentialing made quick and easy

Streamline your credentialing by going digital. Enroll in the ADA® Credentialing Service, powered by CAQH®.

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  • Resources
  • In-office/Bento
  • Medicare
Get an overview on the complexities of dental insurance with these helpful resources.
Landing page
Landing page
Browse contract resources or use our analysis service to help with contract concerns.
Topic page
Topic page
Learn the best practices and find resources to help with filing dental insurance claims.
FAQ
FAQ
Understand the dentist’s role and learn about best practices when submitting claims.
Download
Download
Electronic transactions, like EFT, can simplify the process of getting paid.
Topic page
Topic page
Learn best practices when it comes to hiring a locum tenens dentist.
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Topic page
Create an in-office dental plan with Bento, a modern alternative to dental insurance.
Landing page
Landing page
Find out whether and in-office plan is right for you.
Toolkit
Toolkit
Check you state's legislative status on direct primary care agreements.
Download
Download
Information for dentists who want to treat patients on Medicare.
Landing page
Landing page
Read about the important facts and regulations within Medicare that apply to dentists.
FAQ
FAQ
Get Medicare forms, sample contracts, opt-out affidavit and more.
Article
Article
A toolkit on Medicare/Medicaid facility fees for hospital-based procedures.
Toolkit
Toolkit
Find answers to your questions on Medicare Advantage, AKA, Part C plans.
Toolkit
Toolkit

Advocacy efforts

Making dental insurance work better for dentists and their patients.
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Topic page
Find the latest on the transparency required of dental plans and coverage in your state.
List
List
How to find out if insurers are ignoring state laws.
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Topic page
Understand DLR and what the model legislation means for states in 2024.
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Topic page
Read more about the the 2025 ACA Rule that lifts the prohibition on adult dental as an EHB.
Download
Download