This includes access to functionality such as the following:
- PIN requests/retrievals
- Accessing the DTS HUB
- Submission of new test applications
- Scheduling of testing appointments for unprocessed applications (i.e., applications awaiting school approval, applications pending decisions concerning testing accommodations, etc.)
- Accessing test results and requesting distribution of results
- Audit requests, eligibility extension requests, NB certificate orders
There may additionally be a delay in score processing. This systemwide upgrade will not impact test applications that have already been processed and are awaiting candidates to schedule testing appointments. Candidates who have already scheduled an examination or test date can still do so at the respective test centers.
Please plan ahead for this scheduled interruption. Systems will be unavailable to both you and DTS staff during the upgrade. No exceptions will be possible during this period.
For more information, or if you have any questions, you may reach the Department of Testing Services (DTS) at 1.800.232.1694. You may also contact DTS staff via email: OATexam@ada.org.