Housing Questions
All housing or reservation questions can be sent to ADA@maritz.com.
Housing Deadlines
Hotel reservations or cancellations must be received by Sept. 22 at 5 p.m. CT. Hotels may charge one night’s room and tax after Sept. 22 to guarantee hotel reservations. After Sept. 27, any changes and/or cancellations to existing reservations need to be made directly with the hotel.
Cancellation Policies
- The hotel cancellation deadline is Sept. 22 at 5 p.m. CT.
- Before the cancellation deadline, pre-registered courses and events can be canceled and replaced through the registration system or by contacting Maritz Global Events at ADA@maritz.com. There is no penalty to cancel before the deadline.
- After the deadline, no refunds will be granted. This includes absences due to illness, late arrivals, weather, parking, lack of ID, missed flights, or other reasons.
Shuttle
Shuttle service will be provided from most official SmileCon hotels. View the hotel listing (PDF) to see which hotels will have shuttle service.