DMO works with constituent societies to process dues payments and provide information on members and non-members for recruitment and retention. DMO provides dues quotes for members and state society staff who do dues billing for our members. We perform database reconciliations; manage the annual Life member election for members who become eligible for life membership; DMO staff verifies eligibility of members for life membership status. We produce and distribute life member pins to members who meet the requirements for life membership.
DMO staff works directly with state society staff to help identify members who will become non-renewing members and helps confirm membership status for the annual membership drop process. DMO responds to general member inquiries and processes membership for ADA direct membership categories which include International (foreign dentists), associate (faculty and dental researchers), graduate students, Federal Dental Service dentist members, non-practicing dentist members, US dentists working abroad, provisional members and ADA direct members.
Annually, DMO produces end of year membership reports including the Membership Statement that reports fully privileged members and from which the annual delegate calculation is based on and the annual National and State Recruitment and Retention reports, referred to as the market share reports, as well as produces specialty and target market recruitment and retention reports.
Annually produces the ADA Dues forecast from which the ADA annual budget for dues revenues are set for the next year.
DMO produces the annual ADA membership cards and provides them to the constituent societies who distribute them to the members when their dues are paid. DMO also produces student membership cards for student members and direct member categories of membership.