Retaining loyal patients and attracting new ones requires the effort of all employees. Team members need to be aware of the importance of first impressions and how patient satisfaction impacts a practice. Patients tell others about their experience with your office. Make it a story with a happy ending!
Motivate patients to keep their appointments by stressing the importance of oral health.
Member Exclusive
Member Exclusive
Learn how to talk with patients about COVID-19.
Download sample informed consent and informed refusal forms.
Understand how to dismiss a patient from your practice. Download the sample letter.
Read the top seven tips for working with language interpreters in your practice.
An increasing number of patients need assistance transferring into a dental chair.