Patients

Retaining loyal patients and attracting new ones requires the effort of all employees. Team members need to be aware of the importance of first impressions and how patient satisfaction impacts a practice. Patients tell others about their experience with your office. Make it a story with a happy ending!
Motivate patients to keep their appointments by stressing the importance of oral health.
Member Exclusive
Member Exclusive
Learn how to talk with patients about COVID-19.
Download sample informed consent and informed refusal forms.
Understand how to dismiss a patient from your practice. Download the sample letter.
Read the top seven tips for working with language interpreters in your practice.
An increasing number of patients need assistance transferring into a dental chair.