ADA Credentialing Service

Powered by CAQH ProView®, this service helps you share your credentials with multiple dental plans quickly and easily.

CAQH Proview and ADA logos with an illustration of a laptop with a check mark over it
Gather these documents before you start.
How to register and maintain your credentials.
View the third-party payors in our credentialing network.
Handling credentialing for several dentists? Here are the resources you need.

Frequently asked questions

How do I log in to the ADA Credentialing Service, powered by CAQH ProView?

All U.S. licensed dentists, including both ADA members and non-members, can access the login page for the ADA Credentialing Service at ADA.org/godigital. It’s a free service for all dentists, regardless of your ADA membership status.

The first step to logging in is to make sure you have your ADA ID number—it will function as your User ID to log in to your account.

  • All U.S. licensed dentists have an ADA number regardless of their ADA membership status.
  • ADA account passwords can be reset online using the self-service reset feature.
    • Please note: each dentist must have a unique email address to reset the password using the self-service option to access the account.

If you need help retrieving your ADA ID number or resetting your ADA account password, please contact the ADA Member Service Center at 800.621.8099 (Monday – Friday 8:30am – 5:00pm CT) or by email at msc@ada.org. Live chat is also available at ADA.org weekdays from 7 a.m. to 6 p.m. CT (Monday – Friday 8:30am – 5:00pm CT).

What will I need to get started with the ADA Credentialing Service?

The ADA has developed a handy checklist to help you organize the necessary documentation that you will need to gather before starting the credentialing process. Please review the checklist before you get started. It provides information on the items necessary to complete your credentialing application.

How long will it take to complete my credentialing profile?

For dentists who are new to CAQH ProView, most report completing their CAQH ProView profile in an average of 1-2 hours, depending on how prepared you are when you first log in. Reviewing the checklist will help.

For returning dentists, after you have fully attested to your CAQH ProView profile the first time, re-attesting may only take a few minutes!

Why does CAQH ProView require me to re-attest every 120 days?

The CAQH ProView system is NCQA-accredited, and therefore designed to require all providers, including dentists, to re-attest their CAQH ProView profile every 120 days. This is to ensure your credentialing information remains accurate and usable by the plans you have authorized. You will NOT need to resubmit all your information each time you re-attest. The CAQH ProView system is designed to retain your credentialing data. Re-attestation takes most dentists on average 5–10 minutes to complete.

  • Communications from CAQH ProView — their system is designed to automatically send you email reminders when your next re-attestation due date is approaching, when certain documents are set to expire or when required documents need to be uploaded to your profile.
Can I print out or save a copy of my credentialing application?

Yes. CAQH ProView gives users the ability to download and print a Data Summary or the complete State Replica application, which also includes all of the current supporting documents that have been uploaded to the dentist’s CAQH ProView profile. When the download option is selected the system renders either a PDF or Word document, and files can then be saved on a computer or printed out.

Keep in mind that while a Data Summary or an incomplete State Replica application may be saved and/or printed out before you complete and attest to your CAQH ProView profile, it is important to remember that dental plans are unable to print, save, or view an incomplete Data Summary or application until the profile is attested to by the dentist.

Do you have any additional resources for dental office managers or practice administrators who are responsible for managing large group dental practices?

Yes! The ADA and CAQH have developed credentialing resources including an on-demand webinar and FAQ specific to your role in managing credentialing information for all of your dentists. This information can be found on the Credentialing Resources for Office Managers web page.

Can any dental plan access my data?

No. You control who has access to your information — and participating organizations (dental plans) are not allowed access without your authorization. Only the plans you’ve chosen will have access to your information. Review a list of the dental plans who are CAQH ProView participating organizations.

When completing your CAQH ProView profile, you will be asked to select which dental plans or other participating organizations you want to give authorization to access your data. ADA and CAQH recommend that you select the global option to ensure all participating payors are able to credential or re-credential you in a timely manner.

If you need assistance managing your authorization settings, contact CAQH ProView Support Desk at 888.599.1771.

I am not an ADA member. Do I still have access to the ADA Credentialing Service?

Yes. Any U.S. licensed dentist can use this service at no cost, regardless of their current ADA membership status. Please see the FAQ above titled, “How do I log in to the ADA Credentialing Service, powered by CAQH ProView?” for more information on how to get started.

Having trouble logging in or have other questions? Please contact the ADA Member Service Center at 800.621.8099 (Monday – Friday 8:30 a.m. – 5:00 p.m. CT) or via email at msc@ada.org.

Can office managers, practice administrators, credentialing staff or other assistants log in to the ADA Credentialing Service by creating their own non-dentist ADA account?

Office managers and others should not create their own accounts. Staff who are handling credentialing tasks on behalf of dentists can consult the Credentialing Resources page for specific directions.

I also use CAQH EnrollHub® to receive EFT payments for my practice. Is my CAQH ProView credentialing information shared between these two CAQH services?

No. CAQH ProView and CAQH EnrollHub are distinct and separate services offered by CAQH. ProView is CAQH’s credentialing product, and EnrollHub is their universal EFT solution. ProView and EnrollHub are each administered by different CAQH systems. CAQH EnrollHub requires a unique username, password and log in page that is in no way linked to those used by CAQH ProView for credentialing.

The ADA alliance with CAQH is limited to the CAQH ProView credentialing solution. For help with CAQH EnrollHub, call 844.815.9763 or email efthelp@enrollhub.caqh.org.

Want to know more?

Call 800.621.8099, Monday through Friday, 7 a.m. to 6 p.m. Central Time or email msc@ada.org. Dental plans can reach us by emailing sales@caqh.org.