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Frequently Asked Questions about Bento: PPO Network

Bento FAQ for dentists and about the network

  • Why do dentists choose Bento?
  • What does it cost to join the network?
  • Does Bento charge dentists anything to join its network?
  • Does Bento charge a termination fee?
  • Does Bento partner with dental networks?
  • Can specialists join the Bento network?
  • What is the Bento Dentist Portal
  • How do I join the network?
  • Need help? Want to schedule a time with a Bento network specialist for a personalized training on how to use your Dentist Portal?
  • How long does it take to get credentialed?
  • How do Bento’s fee schedules work?
  • Can dentists choose multiple tiers of fee schedules?
  • What if I am not in the specific Bento Network tier covered by the patient’s group plan?
  • Does Bento offer fee schedules for specialists?
  • What does the renewal process look like?
  • Who is paying me?
  • Where do I send claims?
  • How long does it take to get paid?
  • Do I need to use a clearing house for claims?
  • How do you integrate with our Practice Management Software (PMS)?
  • Is Bento a discount plan?
  • After joining the network, when can we expect Bento patients?
  • How do you handle treatment planning and pre-treatment authorizations
  • My patient is covered under two dental plans. How is his/her coverage handled?
  • If I am a Bento Dentist, do I participate with all of the groups and individuals who use Bento nationwide?
  • How do I get paid if I see a Bento member but I’m out-of-network?
  • What is the turnaround time for out-of-network claims processing?
  • I’m having trouble checking my patient’s benefits and eligibility because they don’t remember their Bento Member ID.
  • How do I determine patient benefits and eligibility?
  • How do I know which network tier(s) a patient has access to?
  • Some of my patients are uninsured. Does Bento offer individual dental benefits that I can suggest to them?
  • Am I required to notify Bento of changes to my practice?
  • Is Bento HIPAA compliant

Where can I find additional answers to questions about Bento, the network and In-Office plans?

For detailed answers to questions, how-to guides and extensive lists of FAQ we recommend that dentists visit bento.net/bentopedia.

How can I contact Bento?

Web: bento.net
Email: smile@bento.net
Call: 800.734.8484