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Strong emergency action plan helps safeguard dental practices, ensure business continuity

During the COVID-19 pandemic, a devastating wildfire season and recording-breaking hurricane season left dental practice owners recovering from secondary disasters. In 2020, the United States was affected by 10 weather and climate disaster events with losses exceeding $1 billion each. Dentists and their dental teams should create a business continuity plan to guide them through what to do if a disaster impacts their practice or local community.



Found a practice? Don’t overlook these 5 must-ask questions
by Suzanne Ebert, D.M.D.

When you’re considering buying or joining a practice, think beyond collections. Dr. Ebert explains why you should also ask about the fee schedule, employee manual, and other aspects to figure out if that practice is right for you.

Three strategies to ensure a successful recovery from the COVID-19 crisis
by Roger P. Levin, D.D.S.

Operating a practice in today's climate requires resilience and agility on the part of leaders and staff members. Fortunately, there are three key strategies that any practice can use to ensure that a turnaround is successful.

Staffing during a pandemic
by William van Dyk, D.D.S.

COVID-19 has changed many dental practices. It’s a different world that we must navigate. Here are a few recommendations for hiring and retaining staff that can help, and some general rules that work with or without a pandemic.

Don't let pandemic stress get the best of you

During the COVID-19 pandemic, it is important that dental professionals recognize what stress looks like, take steps to build their resilience to cope with stress and know where to go if they need help.

Infection control: Safeguarding your patients’ and practice’s health

In this special issue of Dental Practice Success, experts in infection control and business outline strategies and tactics to help protect patients, staff and dentists during this pandemic.

Communicating with your patients during a pandemic
by Andrea Gallimore

As everyone is doing their part to control the spread of the coronavirus, going “contactless” is a safer choice for your team and patients. Yet, even as you eliminate points of contact, you don’t want to cut out personal connections. Strong communication is key to keeping a loyal patient base and attracting new patients.

High-value strategies for practice recovery
By Roger P. Levin, D.D.S.

COVID-19 has changed dentistry forever. And while it may be more comfortable for practices to operate in the same way that they did before the crisis, the businesses that will succeed will be the ones that are able to adapt quickly to new approaches in strategy, financial management and operations.

Keys to practice recovery
A special issue of Dental Practice Success

This special issue of Dental Practice Success features a variety of articles and resources with practical, insightful business advice for dentists facing a challenging practice environment.

E-book: The Ultimate Guide to Touchless Dental Communications

This free e-book, sponsored by Legwork, offers communication tips to reassure your patients about COVID-19 safety precautions and outlines how to digitize common office tasks for a safe, touchless experience.


Teledentistry: Post COVID-19 Use for Safe, Efficient, Evidence-Based Care

Due to COVID-19, one of the long-term changes in dental practice includes use of teledentistry to assess the need for oral care and follow-up on care delivered. This detailed white paper from MouthWatch explores teledentistry today and in the future.


On-Demand Webinar: How to Attract and Retain New Patients in a COVID-19 Era

This free, on-demand webinar from Valpak explores a variety of ways dentists can use data to attract and retain new patients today and after COVID-19. Strategic marketing can help take your practice from operational to sustainable to profitable.

Restorative Bonding: Dental Experts Probe Four Key Areas to Improve Outcomes

This free, comprehensive e-book from BISCO showcases recommendations from expert dentists on bonding to dentin and enamel, bonding to glass ceramics, bonding to zirconia/alumina and metal, and bonding to composite CAD/CAM blocks.


The impact of COVID-19 on U.S. dental practices

To better understand the impact of COVID-19 on U.S. dental practices, the ADA Health Policy Institute conducts a biweekly poll on economic conditions during the pandemic. The latest wave of this poll, collecting data for the week of July 27, shows increases in patient volume and total collections compared to early June. HPI will continue to track data over time, every two weeks, in every state, to provide a real time snapshot of how the situation is unfolding. For the latest complete results, visit


Dental Practice Success (DPS) is a quarterly digital magazine the ADA produces in cooperation with the ADA Center for Professional Success. DPS features articles from experts with tips dentists need to maximize their business, their patient care and their satisfaction.