Skip to main content
Toggle Menu of ADA WebSites
ADA Websites
Partnerships and Commissions
Toggle Search Area
Toggle Menu
e-mail Print Share

DPS Logo


Changing patients’ perceptions, one hat at a time

In the past few months, I initiated a campaign in my office, called the “I don’t hate dentists” campaign. I customized a hat that is embroidered with the message “I don’t hate dentists”.



Dental practice financing: estimating your capital needs
by Christina Olmstead Lopez

Whether you’re opening a new practice, expanding a current practice or acquiring an existing one, you’ll need to estimate how much money — also referred to as capital — you’ll need, and when you’ll need it.

Rethinking five-star customer service
by Dr. Roger P. Levin

As dentistry continues to change, practices that offer five-star service will continue to flourish and differentiate themselves from the competition. Dr. Roger P. Levin offers six strategies that can help you raise your customer service game.

My path to retirement got way too bumpy

Retirement should be a well thought-out event that you take ownership of and should start years – even decades – before you anticipate finishing your career. ADA Practice Transitions blogger Dr. Suzanne Ebert presents two scenarios that illustrate what happened when a doctor did not completely think through their exit plans, along with suggestions to help you avoid the same fate.

3 marketing principles to increase revenue

Mastering the three principles of practice marketing — web and online marketing, reputation management and patient relationship management — is key to succeeding in your marketing efforts. This special issue of Dental Practice Success, sponsored by Henry Schein One, offers a high-level overview of those principles to get you started.


Turning tough talks into wins
by Dr. William van Dyk

We've all faced them. The conversations we wish we didn't have to have. Whether with loved ones, team members or superiors, they are all a source of dread. Ideally, we'd like to come out of what we call a difficult conversation with two winners, or at least, with less trauma. Here are a few suggestions on how to achieve that status.

Experience award-winning office designs

Make a virtual visit to the winners and runners-up of the inaugural ADA Design Innovation Awards through photo slideshows and other multimedia tools in this special e-pub. The DIAs are organized and sponsored by the ADA Council on Dental Practice, ADA Member Advantage and BMO Harris Bank.


Build your dental dream home
by Dr. Suzanne Ebert

Finding the “perfect” practice can be tough! Instead, look for a practice with “good bones” that you can transform to fit your vision. Dr. Ebert explains how.

Protecting your patients and your practice

This special issue of Dental Practice Success offers experts’ advice on several areas that have compliance guidelines and regulations, including amalgam separators, emergency medical kits in the dental office, avoiding common tax issues and protecting patient and cardholder data.


Perceived workload of dentists in private practice

5.3% = share of dentists too busy to treat all people requesting appointments

20.1% = share of dentists who provided care to all who requested appointments but were overworked

50.2% = share of dentists who provided care to all who requested appointments but were not overworked

24.4% = share of dentists who were not busy enough and could have treated more patients

Source: ADA Health Policy Institute, 2017 results from the Survey of Dental Practice.


Dental Practice Success (DPS) is a quarterly digital magazine the ADA produces in cooperation with the ADA Center for Professional Success. DPS features articles from experts with tips dentists need to maximize their business, their patient care and their satisfaction.