Skip to main content
Toggle Menu of ADA WebSites
ADA Websites
Toggle Search Area
Toggle Menu
e-mail Print Share

DPS Logo


Strong emergency action plan helps safeguard dental practices, ensure business continuity

During the COVID-19 pandemic, a devastating wildfire season and recording-breaking hurricane season left dental practice owners recovering from secondary disasters. In 2020, the United States was affected by 10 weather and climate disaster events with losses exceeding $1 billion each. Dentists and their dental teams should create a business continuity plan to guide them through what to do if a disaster impacts their practice or local community.



Three strategies to ensure a successful recovery from the COVID-19 crisis
by Dr. Roger P. Levin

Operating a practice in today's climate requires resilience and agility on the part of leaders and staff members. Fortunately, there are three key strategies that any practice can use to ensure that a turnaround is successful.

How (and why) to prepare for tough questions when selling or hiring
by Dr. Suzanne Ebert

Buyers or hires who ask tough questions are typically more invested in the practice’s success than one who accepts things at face value. After all, they want to make sure they can succeed – and contribute to the practice’s overall success. Find out what you should be prepared to share.

Staffing during a pandemic
by Dr. William van Dyk

COVID-19 has changed many dental practices. It’s a different world that we must navigate. Here are a few recommendations for hiring and retaining staff that can help, and some general rules that work with or without a pandemic.

High-value strategies for practice recovery
By Dr. Roger P. Levin

COVID-19 has changed dentistry forever. And while it may be more comfortable for practices to operate in the same way that they did before the crisis, the businesses that will succeed will be the ones that are able to adapt quickly to new approaches in strategy, financial management and operations.

Don't let pandemic stress get the best of you

During the COVID-19 pandemic, it is important that dental professionals recognize what stress looks like, take steps to build their resilience to cope with stress and know where to go if they need help.

Communicating with your patients during a pandemic
by Andrea Gallimore

As everyone is doing their part to control the spread of the coronavirus, going “contactless” is a safer choice for your team and patients. Yet, even as you eliminate points of contact, you don’t want to cut out personal connections. Strong communication is key to keeping a loyal patient base and attracting new patients.

Keys to practice recovery
A special issue of Dental Practice Success

This special issue of Dental Practice Success features a variety of articles and resources with practical, insightful business advice for dentists facing a challenging practice environment.

Why do dental professionals wear scrubs?

Having all staff wear scrubs is often a strategic tactic to communicate to patients a sense of professionalism that assists in building trust and aiding in the perception of cleanliness. Additionally, it is an Occupational Safety and Health Administration requirement that proper garments be worn in the dental office to ensure worker safety.


The impact of COVID-19 on U.S. dental practices

To better understand the impact of COVID-19 on U.S. dental practices, the ADA Health Policy Institute conducts a biweekly poll on economic conditions during the pandemic. The latest wave of this poll, collecting data for the week of July 27, shows increases in patient volume and total collections compared to early June. HPI will continue to track data over time, every two weeks, in every state, to provide a real time snapshot of how the situation is unfolding. For the latest complete results, visit


Dental Practice Success (DPS) is a quarterly digital magazine the ADA produces in cooperation with the ADA Center for Professional Success. DPS features articles from experts with tips dentists need to maximize their business, their patient care and their satisfaction.