- Why using your own capital to finance your patients’ dentistry isn’t profitable
- How to avoid common misunderstanding when discussing financial responsibilities with patients
- Ways to help patients overcome the "fear of cost" objection to treatment
Additional online resources available through the Guidelines for Practice Success series include modules on Managing Marketing, Managing the Dental Team, Managing the Regulatory Environment and Managing Patients. Each resource is available free online to members and print editions may be ordered through the ADA Catalog.
Questions about this archived webinar or the ADA's Guidelines for Practice Success can be emailed to the ADA Council on Dental Practice at email@example.com.
About the presenters
Pamela Porembski, D.D.S
Dr. Porembski is the director of the ADA's Center for Dental Practice in the Practice Institute. She is a graduate of the University of Illinois College of Dentistry and practiced general dentistry in private practice in Chicago, taught in a dental hygiene program, and was a consultant with a dental benefits company before joining the staff of the American Dental Association.
Cathy Jameson, PhD
Dr. Jameson is the founder of Jameson Management, an international dental management, marketing and hygiene coaching firm.
A popular speaker at dental meetings all over the world, Cathy brings vast experience – and humor and heart – to every program. She has been named one of the Top 25 Women in Dentistry and received a Lifetime Achievement Award from the American Association of Dental Office Management in 2014.
Cathy considers herself a lifelong learner and holds a bachelor’s degree in Education from the University of Nebraska at Omaha, a Master’s Degree in Psychology from Goddard College, and a doctorate from Walden University. She has authored several books and encourages those around her to be in a constant state of study, growth and action.